Our Terms, Conditions and Website compliance

General Terms

homecuisinecatering.com is a service provided by K S Lewis-law & C C Lewis-law 17 saint nicholas road Canterbury Kent United Kingdom. These terms of service ("Terms") govern your access and use of all homecuisinecatering.com services so please read them carefully before using the services.

By using the services you agree to be bound by these Terms in their entirety.

If you are using the services on behalf of an organization then you are agreeing to these terms for that organization and are warranting that you have the authority to bind that organization to these terms. In that case "you" and "your" will refer to that organization.

You may use the Services only in compliance with these Terms. You may use the Services only if you have the power to form a contract with homecuisinecatering.com and are not barred under any applicable laws from doing so. The Services may continue to change over time as we refine and add more features. We may stop, suspend, or modify the Services at any time without prior notice to you. We may also remove any content from our Services at our discretion.

Your General Responsibilities

Files and other content in the Services may be protected by intellectual property rights of others. Please do not copy, upload, download, or share files unless you have the right to do so. You, Not, homecuisinecatering.com, will be fully responsible and liable for what you copy, share, upload, download or otherwise use while using the Services. You must not upload spyware or any other malicious software to the Service.

You, and not homecuisinecatering.com, are responsible for maintaining and protecting any agreements or usage of our services.

If your contact information, or other information related to your account, changes, you must notify us promptly and keep your information current.

Limitation of Liability

THE SERVICES ARE PROVIDED "AS IS", AT YOUR OWN RISK, WITHOUT EXPRESS OR IMPLIED WARRANTY OR CONDITION OF ANY KIND. WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. homecuisinecatering.com will have no responsibility for any harm to your computer system, loss or corruption of data, or other harm that results from your access to or use of the Services.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL homecuisinecatering.com, ITS AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS OR LICENSORS BE LIABLE FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL (INCLUDING LOSS OF USE, DATA, BUSINESS, OR PROFITS) DAMAGES, REGARDLESS OF LEGAL THEORY, WHETHER OR NOT homecuisinecatering.com HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE; (B) AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES MORE THAN THE GREATER OF £20 OR THE AMOUNTS PAID BY YOU TO HOMECUISINECATERING.COM FOR THE PAST THREE MONTHS OF THE SERVICES IN QUESTION.

Termination

You can stop using our Services any time. We reserve the right to suspend or end the Services at any time, with or without cause, and with or without notice. For example, we may suspend or terminate your use if you are not complying with these Terms, or use the Services in any way that would cause us legal liability or disrupt others’ use of the Services. If we suspend or terminate your use, we will try to let you know in advance, though there may be some cases (for example, repeatedly or flagrantly violating these Terms, a court order, or danger to other users) where we may suspend immediately. If we terminate your service for breach of these terms no refund of any fees paid to homecuisinecatering.com relating to your service will be offered. If we terminate your service for any other reason than breach of these terms, or at our sole discretion, then we may refund unused portion of deposits paid for the Services on a pro-rate basis.

Jurisdiction

THESE TERMS AND THE USE OF THE SERVICES WILL BE GOVERNED BY UNITED KINGDOM LAW EXCEPT FOR ITS CONFLICTS OF LAWS PRINCIPLES. ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE LITIGATED EXCLUSIVELY IN THE COURTS OF GREAT BRITAIN, UK AND BOTH PARTIES CONSENT TO VENUE AND PERSONAL JURISDICTION THERE. These Terms constitute the entire and exclusive agreement between you and homecuisinecatering.com with respect to the Services, and supersede and replace any other agreements, terms and conditions applicable to the Services. These Terms create no third party beneficiary rights. homecuisinecatering.com’s failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable the remaining provisions of the Agreement will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights in these Terms, and any such attempt is void, but Homecuisinecatering.com may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services. homecuisinecatering.com and you are not legal partners or agents; instead, our relationship is that of independent contractors.

Payments & Fees

All charges payable by you for the homecuisinecatering.com Services shall be in accordance with the scale of charges and rates published from time to time by us on our web site (https://www.homecuisinecatering.com errors and omissions excepted, and shall be due and payable in advance of provision of the homecuisinecatering.com Services. You agree that, except where otherwise specified in these terms, these fees are not refundable on any basis.

We reserve the right to alter pricing, including ceasing to offer elements of the homecuisinecatering.com Services. homecuisinecatering.com will inform you by email if the charge for a service is to be altered. You can then decide if you want to continue to use such service. Your continued use of the service after the proposed fee modification has been notified will be considered acceptance of the proposed fee modification.

All fees for our services are some times due in advance and in the case of New Customer payments, your contract will automatically be considered binding once your deposit for our service is paid, on the day of completion of our catering services to you, your final full and complete remaining of our gross  invoice will  be paid, following a 24 hour period of your Non-payment to us, homecuisinecatering.com, 5% of your total remaining bill will be charged, this charge will increase by 5% daily until your outstanding debt to homecuisinecatering.com is paid in full.  If you choose to pay by credit or debit card then you authorize homecuisine catering.com owner K S Lewis-law to debit your account over due or outstanding payment fees from your card. If you wish to cancel your contract with homecuisinecatering.com, you must do so in writing at least 7 working days before .

All fees paid to us are non refundable except in circumstances set out in these Terms.

Refuse removal, in accepting these terms and conditions, you will agree to a £5.00 fee for removal of each full refuse sack that is created by home cuisine catering in the fulfillment of our services, Home Cuisine Catering  charge all clients £25.00 for kitchen or facilities cleaning if on arrival, we have to clean your facilities before we are able to begin our catering services.

Arrival times, Home Cuisine Catering will always endevour to arrive on site in good time so as to fulfill our duties, Home Cuisine Catering will not be held responsible for delays  caused by traffic delays, road works and or inclement weather.

You agree not to issue a charge back via your bank in relation to any fees charged by us. If you do so you accept that you will be liable for our costs in dealing with the charge back and recovering any fees properly due to us under the Terms.

Procurement of home cuisine catering ltd services:-

Due to the limited dates and requests for events and catering services that occur over peak Spring, Summer and Autumn dates and in an effort to assure that there are no misunderstandings,

Home cuisine catering ltd have outlined some points of potential confusion concerning our catering and service policies. We ask that you read them carefully and understand them, receipt of your deposit payment signify to us (Home cuisine catering ltd) that you fully understand and accept our policies, terms and conditions.

Date Reservation Fee: To hold the date for your Event, you must place an agreed date reservation fee.
This is a down payment to secure and confirm the date you have requested and is NON-REFUNDABLE and NON-TRANSFERABLE to another date or service if you:
1. Cancel your Event.
2. Decide to use another catering service.
3. Postpone your event date.
4. Any other reason that might cause Home cuisine catering ltd to turn down other business because we have confirmed your event in good faith.
Equipment Hire - A separate payment is required for equipment hire, Home cuisine Catering ltd reserves the right to use third party companies to supply equipment and or Items that may be required in the fulfillment of your event, all equipment hire charges are paid in full and any payments are NON-REFUNDABLE.

Final Payment- All EVENTS must be paid for no later than 7 days prior to the event date confirmed. Home cuisine Catering Ltd will accept partial payments if you would like to spread out the cost, If your event is booked 4 or more months before your date.

After half the time to your event has elapsed from when your event date was confirmed your event date will be LOCKED OUT and absolutely no refunds will be given for any reason.

Cancellation Policy- If YOUR event or service requirement is canceled prior to the mid term lockout date, only an agreed refund of payment may be made, this refund will be upon an agreed amount and purely at the discretion of Home Cuisine Catering Ltd

Alterations and changes – Home Cuisine Catering Ltd will accept any alterations or changes to menus, dietary requirement Up to 3 weeks before your confirmed event date, you may change, alter inform us of food allergies up to 21 days from the scheduled event date, requests to change, alter or reduce numbers of attendance will NOT be accepted.

NO refunds will be offered for reductions in guests for any reason.

Intellectual Property

Please be aware that we may use any feedback, comments, or suggestions that you send us or post in our forums without any obligation to you.

The technology we use to provide the Services are protected by copyright, trademark, and other laws of both the United Kingdom and foreign countries. These Terms do not grant you any rights to use the homecuisinecatering.com trademarks, logos, domain names, or other brand features.

Acceptable Use

You agree not to misuse the homecuisinecatering.com services. For example, you must not, and must not attempt to, use the services to do the following things.

  • Probe, scan, or test the vulnerability of any system or network;

  • Breach or otherwise circumvent any security or authentication measures;

  • Access, tamper with, or use non-public areas of the Service, shared areas of the Service which you have not been invited to, homecuisinecatering.com (or our service providers’) computer systems;

  • Interfere with or disrupt any user, host, or network, for example by sending a virus, overloading, flooding, spamming, or mail-bombing any part of the Services;

  • Plant malware or otherwise use the Services to distribute malware;

  • Access or search the Services by any means other than our publicly supported interfaces (for example, "scraping");

  • Send unsolicited communications, promotions or advertisements, or spam; send altered, deceptive or false source-identifying information, including "spoofing" or "phishing";

  • Publish anything that is fraudulent, misleading, or infringes another's rights; promote or advertise products or services other than your own without appropriate authorization;

  • Impersonate or misrepresent your affiliation with any person or entity;

  • Publish or share materials that are unlawfully pornographic or indecent, or that advocate bigotry, religious, racial or ethnic hatred;

  • Violate the law in any way, or violate the privacy of others, or defame others.

Copyright Policy

In accordance with the Digital Millennium Copyright Act of 1998, homecuisinecatering.com will respond expeditiously to claims of copyright infringement committed using the homecuisinecatering.com website (the "Site") if such claims are reported to homecuisinecatering.com in the manner identified in the sample notice below.

If you are a copyright owner, authorized to act on behalf of one, or authorized to act under any exclusive right under copyright, please report alleged copyright infringements taking place on or through the Site by completing the following DMCA Notice of Alleged Infringement and delivering it by postal mail to the address below.

DMCA Notice of Alleged Infringement ("Notice")

  • Identify the copyrighted work that you claim has been infringed, or – if multiple copyrighted works are covered by this Notice - you may provide a representative list of the copyrighted works that you claim have been infringed.

  • Identify the material or link you claim is infringing (or the subject of infringing activity) and to which access is to be disabled, including at a minimum, if applicable, the URL of the link shown on the Site or the exact location where such material may be found.

  • Provide your company affiliation (if applicable), mailing address, telephone number, and, if available, email address.

Include both of the following statements in the body of the Notice:

"I hereby state that I have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use)."

"I hereby state that the information in this Notice is accurate and, under penalty of perjury, that I am the owner, or authorized to act on behalf of, the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed."

Provide your full legal name and your electronic or physical signature.

 

Deliver this Notice, with all items completed, to:

K S LEWIS-LAW
17 SAINT NICHOLAS ROAD
CANTERBURY, KENT, CT13UB
GREAT BRITAIN

Company number 10983828

VAT number 172 7417 02

Privacy Policy Home Cuisine Catering Ltd.

Your privacy is very important to us. We, Home Cuisine Catering Limited, 17 Saint Nicholas Road,
Canterbury, Kent, CT13UB, UK, commit to only collecting information that is critical for offering our
products and services to you and to comply with all legal obligations.
This Privacy Policy applies to information we collect when you use Home Cuisine Catering ltd’s online
services, when you access or use any of our websites, mobile applications and products, when you
speak to our staff, or when you otherwise interact with us (collectively, the “Services”). This policy
also applies to information we collect if you have not signed up for our Services, but if you are making
payment transactions through our Services.
We may change this Privacy Policy from time to time by posting the updated version on our website.
We advise you to review this page regularly to stay informed and to make sure that you are happy with
any changes. If we make material changes to this Privacy Policy we will notify you by email or through
posting a notification when you log into our website or when you open our mobile application.
In order to use our Services you must accept all terms of this Privacy Policy, this acceptance is
considered “Understood” by you when you use our processes and receive our products.
1. Collecting Information About You
1.1. When you register for a Home Cuisine Catering Account (“Account”) we collect personal
information about you including your full name, address, date of birth, email address and telephone
number.
1.2. In order to receive our products we collect your Debit and credit card details or if paying using the
bacs payment system we will collect your bank details details.
1.3. In order to verify your identity as required by applicable anti-money laundering laws and in order
to prevent fraud we may collect information about you from third party agencies including, but not
limited to your credit rating, financial history, court judgments, share capital, VAT number, company
registration number, date of registration and board of directors.
1.4. When you use our Services we collect information relating to your transactions including time,
location, transaction amount, payment method and cardholder details.
1.5. When you access our website or use any of our mobile applications we may automatically collect
information including, but without limitation, your IP address, operating system, browser type,
identifiers for your computer or mobile device, your visit date and time and your visit behavior.
2. Processing Information About You
2.1. We use information collected about you in order to provide our Services and to deliver all relevant
information to you including transaction receipts, and support messages.
2.2. We may use information collected about you to communicate with you about news and updates to
our Services and to inform you about any promotions, incentives and rewards offered by us unless you
choose to opt out of such communications.
2.3. You can choose to opt out of receiving such communications by emailing your request to revoke
this consent to enquiries@homecuisinecatering.com
2.4. We may use information collected about you to protect our rights and to investigate and prevent
fraud or other illegal activities and for any other purpose disclosed to you in connection with our
Services.
3. Using Your Personal Information
3.1. We will share information collected about you with any member of our group of companies,
including subsidiaries, our ultimate holding company and its subsidiaries. This data will be transferred
in order to allow us to provide a full service to you, where other companies within our group perform
components of the full service offering. These other services include customer support, anti money
laundering, settlements and internal audit.
3.2. We may disclose information to the extent necessary with third parties who perform functions on
our behalf in order to process payment transactions for you including fraud prevention and verification
service providers, financial institutions, processors, payment card associations and other entities that
are part of the payment and collections process.
3.3. We may also share information collected about you with third parties who we may partner with for
advertising campaigns, contests, special offers or other events or activities in connection with our
Services, unless you choose to opt out of such communications.
3.4. We may disclose information collected about you with third parties in connection with any merger,
sale of company shares or assets, financing, acquisition, divestiture, or dissolution of all or a portion of
our business.
3.5. We may also disclose information collected about you if (i) disclosure is necessary to comply with
any applicable law or regulation; (ii) to enforce applicable terms and conditions or policies; (iii) to
protect the security or integrity of our Services; and (iv) to protect our rights.
3.6. In any case, we will always ensure that your information will only be processed in connection with
the Services and in accordance with this Privacy Policy and applicable data protection legislation.
4. Transferring Information Internationally
4.1 We may transfer information collected about you to members of our group of companies and third
parties acting on our behalf that may be located in countries outside of the European Economic Area
(“EEA”) or countries deemed by the European Commission to have satisfactory data protection. These
other countries may not offer the same level of protection for the information collected about you,
although we will at all times continue to collect, store and use your information in accordance with this
Privacy Policy and the General Data Protection Regulation (GDPR). Home Cuisine Catering Ltd will
ensure they share data only with those organisations that satisfy an adequate level of data protection in
line with applicable data protection legislation and that satisfactory contractual agreements are in place
with any such parties.
5. Data Security
5.1. We are committed to ensuring that the information collected about you is secure. We take
reasonable measures including administrative, technical and physical procedures to protect your
information from loss, theft, misuse, unauthorised access, disclosure, alteration, and destruction. When
you are logged into your account, all Internet communication is secured using Secure Socket Layer
(“SSL”) technology with high security 128bit encryption.
5.2. This high level of security can only be effective if you follow certain security practices yourself
including never sharing your Account or login details with anyone. If you believe that any of your
Account login details have been exposed, you can change your password at any time through our
website or mobile application, but you should always also immediately contact customer service.
5.3. Transmission of information via the Internet is not completely secure. Therefore, we cannot
guarantee the security of the transmission of your information to us. Any transmission is at your own
risk. Once we have received your information, we will use strict procedures and security structures to
prevent unauthorised access.
6. Cardholder Data Security
6.1. Home Cuisine Catering Ltd is responsible for the security of cardholder data which is processed,
transmitted and stored within systems that we use. To this end, Home Cuisine Catering Ltd is certified
as compliant under the Payment Card Industry Data Security Standard (PCI-DSS). Home Cuisine
Catering Ltd applies best industry practice to safeguard this sensitive data and to ensure that it operates
in line with these requirements, and to this end Home Cuisine Caterings Payment processor undergoes
annual audits to ensure that we continue to meet this high standard.
6.2. Home Cuisine Catering Ltd is required to maintain all transactional Data for AML purposes for a
minimum period of 5 years after the relationship with you, our Customer, ends. We maintain your
Cardholder customers information, in some instances name, email or telephone number which is used
for receipt issuing purposes, in line with this legal requirement.
7. Retention
7.1. We are required by law to retain certain records of the information collected about you for a period
of at least five (05) years after termination of your Account or use of our service. Otherwise, we reserve
the right to delete and destroy all of the information collected about you upon termination of your
Account unless you request otherwise. If agreed we shall continue to store your information, for
example your transaction history, which you may require for accounting purposes.
7.2. Notwithstanding the above, you have the right to request the deletion of your data. Depending on
the services that have been undertaken by Home Cuisine Catering Ltd to enable the relationship to
proceed, we may be required to hold certain data for five years from the date of request of deletion of
data, for legal purposes. We cannot continue to provide the Home Cuisine Catering Ltd service to you
if you request the deletion of your data.
7.3. You can request the deletion of your data by emailing this request to
enquiries@homecuisinecatering.com.
8. Cookies & Web Beacons
8.1. We use a number of cookies and web beacons within our website and applications. Cookies are
small data files which are placed on your computer, mobile device or any other device as you browse
our website or use any of our applications or web-based software. Web beacons are small graphic
images or other web programming code which may be included in the website and any of our email
messages.
8.2. We may use cookies and web beacons for the following purposes: (i) To personalise our Services
to you as an individual and to tailor our Services to you based on the preferences you may choose; (ii)
to facilitate the effective operation of our websites and applications; (iii) to track website traffic or
application usage for statistical purposes and to monitor which pages or features users find useful or
not; (iv) to identify you upon Account login and to assist you when resetting your password; (v) to
assist in meeting our regulatory obligations, such as anti-money laundering and anti-fraud obligations,
and prevent your Account from being hijacked; or (vi) to enable us to link to our group companies’
websites.
8.3. Some cookies may not be related to Home Cuisine Catering Ltd. When you visit a page on our
website with content embedded from, for example, YouTube or Facebook, cookies may be stored on
your computer from these websites. We do not control the dissemination of such third party cookies
and you should check these third party websites for more information about these cookies and their
privacy policy.
8.4. The cookies or web beacons will never enable us to access any other information about you on
your computer, mobile device or any other device other than the information you choose to share with
us.
8.5. Most web browsers automatically accept cookies but you may modify your browser settings to
decline cookies. Rejecting cookies used by our website, mobile application or web-based software may
prevent you from taking full advantage of them and may stop them from operating properly when you
use them.
8.6. If you do not consent to our use of the cookies, you must disable the cookies by deleting them or
changing your cookie settings on your computer, mobile device or other device or you must stop using
the Services. Information on deleting or controlling cookies is available at www.aboutcookies.org.
9. Linking to Other Websites
If you access links on our website to third party websites which are not owned by Home Cuisine
Catering Ltd please be aware that these websites have their own privacy policies. We do not accept any
responsibility or liability for these privacy policies. You should check and review these privacy policies
before you submit any information about you to these websites.
10. Your Right to Data Access and Privacy Choices
You have the right to request access to the personal data that we hold about you and you may always
direct us not to perform any of the procedures of collecting, storing or sharing the information about
you as described in this Privacy Policy. If you request that we no longer process your data, we will no
longer be able to provide the Home Cuisine Catering Ltd service to you. You have the right to obtain
from us: - Right to Access Your Data: You can ask us for a copy of your personal data and can ask for a
copy of personal data you provided in machine readable format. - Object to, or Limit or Restrict, Use of
Data: You can ask us to stop using all or some of your personal data or to limit our use of it. - Amend
Data: You can request the correction or update of personal data that we hold about you. - Delete Data:
You can ask us to erase or delete all or some of your personal data. - Data Portability: You have the
right to transmit the data to another controller without hindrance from Home Cuisine Catering Ltd.
If you would like to request a copy of your personal data, or to amend, delete or update certain personal
data or withdraw your consent to the processing of data from us, you can do so by simple contact to us
at enquiries@homecuisinecatering.com with your request.
If you are not satisfied, you have the right to lodge a complaint with the relevant data protection
authority. Home Cuisine Catering Ltd will cooperate fully with any such investigation and endeavor to
satisfy all queries as fully as possible.
11. Revoking Consent
If you choose to withdraw your consent to our further processing as described in this Privacy Policy,
please note that we may no longer be able to provide you with the services you have requested and may
therefore terminate relevant agreements with you. In addition, we may be required to continue to hold
your personal data to fulfill legal and regulatory obligations.
12. Governing Law
12.1. This Privacy Policy shall be governed by and construed under and in accordance with English
Law.
12.2. The English language version of this Privacy Policy shall be binding. Any translation or other
language version of this Privacy Policy shall be provided for convenience only. In the event of a
conflict between the English version and any translation or other language version of this Privacy
Policy, the English-language version shall prevail.
12.3. This Privacy Policy (including, if applicable, our Terms and Conditions) specify the entire
agreement between you and us and supersede any and all prior agreements, terms, warranties and/or
representations to the fullest extent permitted by the Law.
13. Contact
Feedback or questions regarding this Privacy Policy are welcomed and can be addressed to:
Email: enquiries@homecuisinecatering.com
Post: Data Protection Officer, home cuisine catering Limited, 17 saint nicholas road, Canterbury, Kent,
CT13UB UK

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© 2000-2020 by Home Cuisine Catering ltd.  -   17, Saint Nicholas Road, Canterbury, Kent, CT1 3UB.  -  

Tel: 07936504846 / 01227634580